Grievance Redressal Cell
The Statutory Grievance Redressal Committee is formed as per the norms of AICTE act clause 1 of section 23. The committee has been framed to provide transparency to the stakeholders in regard with imparting a fair technical education. It provides open platform for the students and staff to get their grievances solved through request and discussion as applicable. The committee shall develop an online platform for the students to lodge their grievances or complaints to the college authorities on any subject related to services offered to them. The committee shall provide an environment where grievances are expressed without fear or victimisation. A clear, well defined and structured process of grievance redressal shall be maintained. The committee shall also ensure fair and speedy redressal of grievances.
Objectives:
- The Grievance Redressal Committee will consider the grievances or problems of students and staff through application only.
- Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
- Suggestion / complaint Box have been installed in front of the Administrative Block in which the Students who want to remain anonymous, put in writing their grievances and their suggestions for improving the Academics / Administration in the College.
- Advising Students of the College to respect the right and dignity of one another and show at most restraint and patience whenever any occasion of rift arises.
- Advising all the students to refrain from inciting students against other students, teachers and College administration.
- Advising all staffs to be affectionate to the students and not to behave in a vindictive manner towards any of them for any reason.
- Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be brought to the notice of the Principal.
PROCEDURE FOR APPLICATION
- The Grievance Redressal Committee will consider the grievances or problems of students and staff through application only.
- The application can be sent online to the Principals email: [email protected] or apply online through the link https://forms.gle/ivRe4ACtLpyAsmj37 available in the website.
- Necessary enquiry will be made with the help of committee members and issues will be sorted out either through discussion, suggesting remedial measures like cancelling, penalty or other actions with the approval of committee chairman.
- The women grievances will be received and addressed by the women faculty members only.
- All the necessary documentation regarding each complaint received will be recorded and documented.